Terms and Conditions

Introduction

Welcome to e-shop Slovenia in Luxembourg. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please review them carefully.

Use of the Website

1. Eligibility: By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
2. License: The page is the property of Slolux asbl, registered in Luxembourg. All the pictures are the property of the official seller or producer of products and used for promotional purposes only.
3. Prohibited Activities: You agree not to:
   • Violate any applicable laws or regulations.
   • Engage in fraudulent activities.
   • Interfere with the proper functioning of the website.
   • Use the website to distribute harmful software or other malicious content.

Orders and Payments

1. Order Acceptance: We reserve the right to refuse or cancel any order at our discretion.
2. Pricing and Availability: All prices are in Euros (€). Prices and availability of products are subject to change without notice.
3. Payment Methods: We accept various payment methods, including credit/debit cards and online payment services. Unless otherwise agreed, all payment must be made in full before dispatching the products.

Shipping and Delivery

1. Shipping Policy: We ship products to various locations. Shipping costs and delivery times vary based on the destination and shipping method chosen. The shipping times and costs will be communicated for each order separately, unless otherwise stated.
2. Delivery Time: Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to unforeseen circumstances.

Returns and Refunds

1. Return Policy: Customers have the right to return products within 14 days of receiving them, provided the products are unused and in their original packaging.
2. Refunds: Refunds will be processed within 14 days of receiving the returned products. Shipping costs are non-refundable.

Intellectual Property

1. Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of e-shop Slovenia in Luxembourg or its content suppliers and protected by intellectual property laws.
2. Use of Content: You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

Limitation of Liability

1. Disclaimer: Our website and products are provided "as is" without any warranties, either express or implied.
2. Limitation: To the fullest extent permitted by law, e-shop Slovenia in Luxembourg shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

These Terms are governed by and construed in accordance with the laws of Luxembourg. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at shop@slovenia.lu.

Privacy Policy

Introduction

e-shop Slovenia in Luxembourg is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website.

Information We Collect

1. Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase or create an account.
2. Usage Information: We may collect information about how you use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

1. To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.
2. To Communicate with You: We may use your contact information to send you updates about your order or promotional offers.
3. To Improve Our Services: We analyze usage information to improve our website and services.

Sharing Your Information

1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and shipping.
2. Legal Requirements: We may disclose your information if required by law or to protect our rights.

Your Choices

1. Access and Correction: You have the right to access and correct your personal information.
2. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at shop@slovenia.lu.